International summit · Amsterdam, Netherlands
Excellence in Digital Banking 7.0 — International Summit
Excellence in Digital Banking 7.0 – International Summit will take place in Amsterdam from 25–27 November 2026. The three-day summit will bring together senior banking leaders, regulators, technology experts and innovators to explore how artificial intelligence, digital identity, next-generation architecture, open finance, payments and platform banking are reshaping the financial industry. Participants can join the summit in person in Amsterdam or remotely through the online participation option.
Day 1
25 November 2026
10 published sessions on this date. Session counts differ from day to day and there is a single programme track.
Programme
09:00
Re-architecting the Bank Around AI
Frans Van Bruggen · Independent Expert (Ex Senior Policy Officer Fintech and AI at DNB)
09:30
Building the Hybrid Banking Model: Merging Digital and Physical Touchpoints
Ronelle Arbib · Chief Operating Officer, Recognise Bank, UK
10:00
How banks can scale AI safely and govern agentic AI
Mitul Vadgama · Advanced Analytics and AI Lead - Artificial Intelligence CoE, Lloyds Banking Group, UK
11:00
The Future Operating Model of a Digital Bank
Joris Krijger · AI Governance Officer, ASN Bank, Netherlands
11:30
Ambition to Architecture, what vision really demands
Ashtha Bajaj · Data, Analytics & AI Leader, Bank of Ireland, UK
12:00
Unlocking the Business Potential of Generative AI in Banking
Jules Ferdinand Pagna Disso · Head of Cyber Risk Intelligence, Insider Technology Risk and Digital Asset Risk, BNP Paribas, UK
13:30
Generative AI in Banking: From Experiments to Core Business Value
Jan Sedlařík · Hybrid AI Product Owner for Realization squad, AI upskilling and Internal delivery teams, Česká Sporitelna, Czechia
14:30
From AI Hype to Real Control: Safe Legacy Evolution
Ohad Kotler · CEO & Co-Founder, Tweezr
15:30
Digitizing Wholesale Banking: Smarter Client and Service Models
Ellen Van Acker · COO Wholesale Banking Client & Digital Services, ING, Netherlands
16:00
AI Model Risk in Banking: Governing GenAI and Agentic AI at Scale
Anish Shah · Director - Model Risk, Internal Audit, NatWest, UK
Day 2
26 November 2026
12 published sessions on this date. Session counts differ from day to day and there is a single programme track.
Programme
09:00
Hyper-Personalized Banking Experiences
Romano Ramanti · Vice Director, Zürcher Kantonalbank, Switzerland
10:00
Designing Banking Experiences for the Digital Generation
Ed Vinicombe · Director of Product Design, JP Morgan Chase, UK
11:00
Eliminating Friction: The Future of Authentication
Haitham Aboulfotoh Rashwan · Head of Digital Banking & Alternative Channels, Emirates NBD, Egypt
11:30
New Approach to Design CX: Kuveyt Turk's Neuromarketing Lab
Okan Acar · EVP, Digital Banking and Payment Systems, Kuveyt Türk Katılım Bankasi, Turkey
12:00
The Future of Customer Verification
Shamsh Hoda · AI & Digital Innovation Strategist, Commerzbank, Germany
13:30
Who will own Digital Identity?
Sara Ehab Azmi · Head of Change & Project Management, Emirates NBD, Egypt
14:00
Digital Identity as the New Banking Infrastructure
Melvin Pellicano · Head of Digital Transformation and Product Development Department, BNF Bank, Malta
14:30
Building Trust and Customer Confidence in Digital Banking
Lucy Cafferkey · Head of Media Relations, Starling Bank, UK
15:30
Digital Wallets and Payments: Creating Daily Customer Engagement
Sadık Baş · Executive Vice President, Marketing Portfolio Management & Digital Products, Garanti BBVA Payment Systems, Turkey
16:00
Digital Banking for SMEs: From Online Services to Intelligent Business Partners
Olli Anteroinen · Head of SME Digital - Business Banking, Nordea, Finland
16:30
Embedded Banking, Payments and Consumer Lending: The New Growth Engine
Kartik Taneja · Executive Vice President, Head of Payments & Consumer Lending, Mashreq Bank, Dubai
17:00
Panel Discussion: What is the future of Banking in 2030?
Swagatam Sen · Executive Director FCC Tech Advisory, Santander Corporate & Investment Banking, UK
Day 3
27 November 2026
11 published sessions on this date. Session counts differ from day to day and there is a single programme track.
Programme
09:00
AI-Ready Banking Architecture: Building the Resilient, Composable Bank of the Future
Claudio Balbo · Senior Director - Head of IT Architecture, Intesa Sanpaolo, Italy
09:30
Managing Change Risk in an Age of Uncertainty
Edgars Sedovs · Head of Risk, Rietumu Banka, Latvia
10:00
Supervising the Intelligent Bank: Trust, Resilience and AI in Next-Generation Banking
Nina Schweighofer · JST Coordinator / Head of Section, European Central Bank, Germany
11:00
Open Finance, Digital Wallets and Embedded Banking: The Next Growth Model for Banks
Gaurab Arka Chaudhuri · Director of Group Strategy, Barclays, UK
11:30
The Reinvention of Mobile Banking Platforms
Igoris Ryklys · Lead of Digital Channels, Swedbank Baltics, Lithuania
12:00
The Strategic Role of the Bank in a Platform Economy
Swagatam Sen · Executive Director FCC Tech Advisory, Santander Corporate & Investment Banking, UK
13:30
Designing the Bank of the Digital Generation
David Bonavia · Lead Operational Risk Framework Manager, Metro Bank, UK
14:00
Sustainable Finance in the Digital Banking Ecosystem
Dominique Tremblay · Head of Enterprise Sustainability, BNY
14:30
Liquidity in the Digital Era: Real-Time Treasury and Smarter Client Solutions
Cindy Lo · Managing Director, Global Head of Liquidity Solutions, HSBC, UK
15:30
The Future of Transaction Banking in a Platform-Based Economy
Ekaterina Kozhevatova · Director, Commerzbank AG, Germany
16:10
Panel Discussion: Deepfakes, Synthetic Identity and AI-Driven Fraud: The Next Frontier of Financial Crime
Lucy Cafferkey · Head of Media Relations, Starling Bank, UK
Every confirmed speaker
All 31 names and roles exactly as the organiser publishes them. Portraits appear beside the date each person speaks on, above.
- Anish ShahDirector - Model Risk, Internal Audit, NatWest, UK
- Ashtha BajajData, Analytics & AI Leader, Bank of Ireland, UK
- Cindy LoManaging Director, Global Head of Liquidity Solutions, HSBC, UK
- Claudio BalboSenior Director - Head of IT Architecture, Intesa Sanpaolo, Italy
- David BonaviaLead Operational Risk Framework Manager, Metro Bank, UK
- Dominique TremblayHead of Enterprise Sustainability, BNY
- Ed VinicombeDirector of Product Design, JP Morgan Chase, UK
- Edgars SedovsHead of Risk, Rietumu Banka, Latvia
- Ekaterina KozhevatovaDirector, Commerzbank AG, Germany
- Ellen Van AckerCOO Wholesale Banking Client & Digital Services, ING, Netherlands
- Frans Van BruggenIndependent Expert (Ex Senior Policy Officer Fintech and AI at DNB)
- Gaurab Arka ChaudhuriDirector of Group Strategy, Barclays, UK
- Haitham Aboulfotoh RashwanHead of Digital Banking & Alternative Channels, Emirates NBD, Egypt
- Igoris RyklysLead of Digital Channels, Swedbank Baltics, Lithuania
- Jan SedlaříkHybrid AI Product Owner for Realization squad, AI upskilling and Internal delivery teams, Česká Sporitelna, Czechia
- Joris KrijgerAI Governance Officer, ASN Bank, Netherlands
- Jules Ferdinand Pagna DissoHead of Cyber Risk Intelligence, Insider Technology Risk and Digital Asset Risk, BNP Paribas, UK
- Kartik TanejaExecutive Vice President, Head of Payments & Consumer Lending, Mashreq Bank, Dubai
- Lucy CafferkeyHead of Media Relations, Starling Bank, UK
- Melvin PellicanoHead of Digital Transformation and Product Development Department, BNF Bank, Malta
- Mitul VadgamaAdvanced Analytics and AI Lead - Artificial Intelligence CoE, Lloyds Banking Group, UK
- Nina SchweighoferJST Coordinator / Head of Section, European Central Bank, Germany
- Ohad KotlerCEO & Co-Founder, Tweezr
- Okan AcarEVP, Digital Banking and Payment Systems, Kuveyt Türk Katılım Bankasi, Turkey
- Olli AnteroinenHead of SME Digital - Business Banking, Nordea, Finland
- Romano RamantiVice Director, Zürcher Kantonalbank, Switzerland
- Ronelle ArbibChief Operating Officer, Recognise Bank, UK
- Sadık BaşExecutive Vice President, Marketing Portfolio Management & Digital Products, Garanti BBVA Payment Systems, Turkey
- Sara Ehab AzmiHead of Change & Project Management, Emirates NBD, Egypt
- Shamsh HodaAI & Digital Innovation Strategist, Commerzbank, Germany
- Swagatam SenExecutive Director FCC Tech Advisory, Santander Corporate & Investment Banking, UK
Attendance
In-person & online passes available. The programme runs across all three dates in Amsterdam; the organiser also publishes an online route.
Prices, availability and terms live only on the official registration page. No availability, seat count or deadline is stated here, because none is published.
Event evidence
Photographs show previous editions of the Excellence in Digital Banking International Summit.
It was an absolute honour to attend, present, and chair the first two days of PulseCore Events, Excellence in Digital Banking 2024 International Summit in Amsterdam. I enjoyed sharing insights on Oxford Risk and behavioural finance and moderating a panel on the future of digital onboarding. A special thanks to the event organisers and the other speakers I had the pleasure of introducing.
Had a fantastic time at the Excellence in Digital Banking event held from May 13-16 in Amsterdam, where I had the opportunity to share and exchange ideas with incredible professionals from around the world. In my keynote, I emphasized the importance of maintaining the "human" element in our digital transformations to avoid commoditization. Ultimately, it's the human connection through the customer's transformative journey that provides the most competitive advantage and is hardest to replicate. The diverse perspectives and innovative practices shared were truly eye-opening. Highlights included discussions on the increasing importance of cybersecurity amidst rapid technological advancements and its impact on customers, innovative AI solutions in unsecured lending, excellence in digital onboarding, the significance of building impactful partnerships and the strategic decisions around what a bank should develop internally versus through partnerships. A heartfelt thanks to PulseCore Events for bringing together such a diverse and knowledgeable set of speakers and to all participants for sharing their own journeys. Looking forward to applying these insights in my work!
I had a great time in Amsterdam last week attending the Excellence in Digital Banking event hosted by Pulsecore. Over 350 delegates from Financial Institutions participated at the event. Here are my three key takeaways: 1. Digitalization of financial services is now the norm, how you deploy differs, based on demography, culture, and other factors. 2. Customers will use digital channels as long as they are convenient and reliable. 3. Security and trust are required in building successful digital products. It was inspiring to see what other organizations like Stirling Bank, Salt Bank, and Alpian are doing in their Markets. This was an event worth attending! hashtag#digitalbanking hashtag#finance hashtag#excellence hashtag#Pulsecore hashtag#PulseCore Events
It was great attending the Excellence in Digital Banking Summit last week in Amsterdam. Thank you, PulseCore Events, for inviting me to speak at the event. I truly enjoyed discussing and sharing our insights with the other speakers and the audience. It was an outstanding event, covering important topics and sharing experiences from around the world. #DigitalBankingsummit#BankingInnovation hashtag#DigitalTransformation hashtag#DigitalChannels
Amsterdam, Netherlands
All three dates are held in Amsterdam. The venue address and travel guidance are published by PulseCore Events s.r.o..
- 25 November 2026
- Day 1, 10 sessions
- 26 November 2026
- Day 2, 12 sessions
- 27 November 2026
- Day 3, 11 sessions
Sponsors
PulseCore Events s.r.o. publishes its own confirmed sponsor and exhibitor list. No logo or partner claim is reproduced on this page.
Questions
Which three dates are confirmed?
25, 26 and 27 November 2026 — published as 25–27 November 2026.
Is the programme the same on each date?
No. The published schedule lists 10, 12, 11 sessions across the three dates respectively, on a single track.
Can I attend remotely?
In-person & online passes available.
Do the photographs show 2026?
Photographs show previous editions of the Excellence in Digital Banking International Summit.
PulseCore Events s.r.o.
Prague, Czech Republic
PulseCore Events is one of Europe’s leading strategic event-organization companies, with our headquarters based in Prague, Czech Republic. PulseCore Events creates an atmosphere where the world’s top executives have a chance to exchange strategic ideas and develop new contacts within their industry sector. We guarantee the seniority of speakers and delegates, as we are focused on creating premiere conferences and sum…